Client: Healthcare Sector Solution: Personal Recovery Plan (PRP) Objective: Optimize the management and monitoring of the rehabilitation of patients with Severe Mental Disorder (SMD). As part of CompassDigital’s track record in Healthcare projects, we have led the development and improvement of innovative digital platforms aimed at supporting rehabilitation and recovery in the field of mental health. One of the standout projects in our portfolio has been the implementation and optimization of an advanced technological tool: the Personal Recovery Plan (PRP).

Project Context

The Personal Recovery Plan was designed to provide a comprehensive system that facilitates collaboration between health and social professionals, as well as entities specializing in the rehabilitation of people with Severe Mental Disorder (SMD). This project arises as a response to the need to structure and organize patient information through recovery episodes, promoting a person-centered approach and their clinical evolution.

Key Functionalities:

The implemented solution is characterized by:

1. Episode-Based Management: Restructuring of the system to organize information based on recovery episodes rather than patients. This allows for more precise management of individual recovery journeys and multiple entries and exits from the system.
2. Integration with the Electronic Health Record (EHR): Synchronization with existing forms and records, ensuring full interoperability between the application and other healthcare systems.
3. Customization of Roles and Permissions: Implementation of a role system (administrators, coordinators, technicians, among others) that ensures differentiated and secure access based on each user’s responsibilities.
4. Waiting List Management: Creation of specific lists by resources and episodes, with advanced filtering, assignment, and exclusion options.
5. Optimization of Data Visualization: Improvement in the presentation of information through intuitive views, tabs organized by functional areas (assessment, planning, evaluation, etc.), and interactive graphs that facilitate the tracking of active and closed episodes.
6. Information Extraction and Analysis: Implementation of tools for generating reports and statistical analysis of relevant data, such as activities performed, patient status, and progress evaluations.

Technical Benefits:

Efficiency: Episode-based restructuring reduces data redundancy and improves system responsiveness. Scalability: Modular design allows for future expansions and customizations according to service needs. Security: Incorporation of advanced sensitive data protection standards, complying with confidentiality and personal data protection regulations.

Work Methodology:

Our approach was based on agile methodologies, ensuring the delivery of iterative and quality results. During the project, the following were carried out: Analysis and design phases: Identification of specific requirements and creation of prototypes. Technical implementation: Development of new functionalities in the model, view, and controller layers, as well as updating the database. Exhaustive testing: Functional and security validation in controlled environments before deployment in production.

Results Obtained:

The new PPR system has transformed the way personal recovery plans are managed. Among the most outstanding achievements are:

• Increased accuracy and traceability of clinical data.
• Reduction in response times in patient care.
• Improved coordination between multidisciplinary teams.
• Greater satisfaction of professionals and patients thanks to a more intuitive system adapted to their needs.

With this experience, we reaffirm our commitment to innovation in the mental health sector, contributing to the improvement of services and the well-being of people.